Case Study

Monese

"A UK company that offers current accounts and money transfer services as an alternative to traditional banks. The mobile-only service provides accounts in Pounds sterling, Euros and Romanian leu, and is available in 31 countries across the European Economic Area."

Peter van Eeden, Head of People

The context

Who are Monese?

Monese is a UK-based fintech with a mobile money app that services millions across Europe. They aim to offer personalised financial services to those in the gig economy who have been let down by traditional banking options. Monese has raised a total of $170.4M in funding over 12 rounds. Their latest funding was raised on Sep 20, 2021, from a Series C round.

We asked Monese Head of People, Peter van Eerden, the following:

What are the aims of the people team at Monese?
“We are looking for people who are really aligned with the mission of Monese. Of course, we want to attract the best and the brightest in the industry, and at the right time – when the business really needs them. At the end of the day, we want to create a world-class employee experience.”

What specific hiring challenges were Monese facing before finding Move?
“As with many Fintechs, we’re in a highly competitive environment, particularly for Engineers and technology-based roles. Our strong mission helps, but what we needed was a partner to help match our purpose and mission. We’re a high-growth company with fluctuating needs, and we also needed a flexible, scalable partner – exactly what we found in Move.”

monese app

monese wallet

29

Hires made

6

Months

140500

£ Savings

 

How did Move solve those challenges?

“We definitely couldn’t have moved at the pace Move has helped us achieve. The ability for us to make these hires internally just wouldn’t have been possible. Move helped us get our head around our outbound strategy and of course, they brought a suit of recruiting tools to the table.”

How did you evaluate potential partners before choosing Move?

“We looked around for partners and evaluated them on service offering, their focus, price, of course, and also how they operated as a team. As mentioned we needed a partner who could scale flexibly with us.”

“More than anything, we chose Move as key stakeholders because they understood us, and understood our way of work, which was the most important thing.”

Was there a specific moment when you knew that you’d made the right decision by partnering with Move?

“There was a specific period where we saw a sharp uptick in the number of people we needed to hire. And our ability to get on top of it quickly was because of Move. I realised that if we didn’t have Move onboard it would’ve been a far greater challenge.”

“The other wonderful thing was Move’s ability to speak the same language as our hiring managers. Their knowledge of tech and the ability for them to have a conversation about agile or any tech language made the hiring process a lot smoother and enjoyable.”

Were there unexpected things you learned from the Move team?

“Yes, one thing that Move really helped us with is getting more out of our Applicant Tracking System. They’ve helped us have far more productive conversations about hiring plans backed by the metrics like time and cost to hire we can see and substantiate now.”

How has Move enabled the growth of Monese?

“Move has helped us scale in a way that’s enabled us to grow and hit our targets.Without Move, the pressure would’ve been solely on the people team to have filled these roles which wouldn’t have been possible in the timeframe. Essentially, Move became an extension of Monese.”

What was the best thing about working with Move?

“The team. There is nothing that the team can’t do. They’re super flexible and work with us in an agile environment. They also use tech with us and are able to have conversations with the hiring managers and leaders of our business in a way that’s given us phenomenal speed.”

“But more than that, their approach is incredibly positive and solutions-orientated, which in our space, where we deal with people every day, is imperative.”

monese women

More than anything, we chose Move as key stakeholders because they understood us, and understood our way of work, which was the most important thing.

Peter van Eerden, Head of People, Monese